Shipping, Quotes and Payments FAQ

Information about shipping, quotes and payments options are here.

FGC Creative is much more than a screen printer. We are a true creative company. We offer graphic design, web design with Wordpress, ecommerce, fulfillment, digital printing and more. We are a group of designers and printers that got together to help businesses, entrepreneurs, bands and anyone who wants to learn how to create something meaningful in today’s digital marketplace. 


Never worked with a creative company?

We are different than most online design and screen printing companies. We do not offer shopping cart type of ordering. We like to talk to each client before placing an order or starting a design. Collaboration definitely gets the best results. 


 

Need a quote from FGC Creative?

Here are few ways to get your project started.

  • Email us at info@fgccreative.com,
  • Call us at 563.231.3546
  • Live Help at the bottom of each page
  • Quick Quote form
  • Detailed quote form
  • Facebook and Facebook messenger
  • Instragram
  • Google+

GENERAL FAQ

GENERAL Q&A

 

Answers to your questions about screen printing on apparel can be found here.

I have never worked with an online designer or screen printer, what is the best way to get my project started?

FGC Creative has creative agents that are here to help you get your project going from beginning to completion. They can help in every step of the creative process. The best way to get started is to search the site to find out what product or service you need than contact an agent with your questions. Filling out the creative quote form is a great place to start. Other wise choose one of the following methods.

  • Email us at info@fgccreative.com,
  • Call us at 563.231.3546
  • Live Help at the bottom of each page
  • Quick Quote form
  • Detailed quote form
  • Facebook and Facebook messenger
  • Instragram
  • Google+

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Whats your minimum order?

Our minimum order on all apparel, including hats is 12 pieces.

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What is the typical turnaround time for apparel orders?

Each order is different depending on what the project details are. Most screen printing and embroidery orders take about 14 days to ship. Since most orders are being shipped via standard ground shipping, add the shipping time. (2-5 days shipping time). If you have a hard deadline please contact a creative agent, we offer express printing and shipping options.

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Can I rush my screen printing or embroidery order?

Yes. Order turnaround times are a first-come, first-served system based on these factors:

  • Complexity of your order
  • Design details
  • Printing method
  • Shipping destination
  • Approval of design
  • Payment of order

Once we have your order details, print-ready files, your shipping address, payment and approval of your digital proof, your order can be approved for a guaranteed ship date. Rush fees may apply.

Please contact a creative agent for discuss your project and in-hand date.

 

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